Frequently Asked Questions

Sending food waste down the drain decreases the amount of bio-degradable material sent to the landfill trapped in non-degradable plastic trash bags.

To unjam the unit you first need to shut off its power.  Depending on your model and wiring configuration, you can unplug the power cord from the wall or turn the breaker box switch to the off position.  Next, remove the stopper and/or splashguard.  Check to see if the turntable will rotate freely by using a wooden spoon or unjamming wrench.  Place the handle down the disposal and use one of the two impellers to put force on the turntable.  Keep in mind it is not the impellers that need to be moving freely, you are just using the impellers to put force onto the turntable.  If the turntable rotates freely, replace splashguard and check the reset button to see if it has been tripped.  Push the button in until it clicks and remains depressed.  If reset button has not been tripped, check for a short or broken wire connection to the disposer, electrical power switch, fuse box, or circuit breaker.  If the wiring and electrical components are intact, the unit may have internal mechanical problems that require replacement.

See disposal model for warranty information as coverage varies based on model number.

1. Turn power off at fuse box.

2. Remove metal plate on the bottom of the disposal.

3. Cut the white neutral and black hot wires close to the connectors and cut the green ground wire just before the groove where the cord enters the disposal. Pull the electrical cord out of the housing.

4. Install cable connector (not included) into the access hole and secure it by tightening the nut.

5. From wall, insert power supply cable through the connector and tighten connector.

6. Connect internal disposal lead wires to coordinating wire lead from electrical source. Connect white to white, black to black or red, and green ground wire to the ground lead with wire nuts (not included).

7. Push wires into disposal and replace metal plate (Do not displace plastic shield with label).

There are three differences between an EZ Mount and Professional 3-Bolt Mount disposals. The first difference is the mounting component material. EZ Mount mounting components are a durable plastic while 3-Bolt Mount mounting components are stainless steel. Second, is the removability of the splash guard. An EZ Mount disposal has a removable splash guard while a 3-Bolt Mount has a built-in splash guard. Lastly, the EZ Mount drain is approximately 3-1/8” wide and the Professional 3-Bolt Mount is roughly 3-3/8” wide. There is no difference in motor or performance and is solely a customer’s product preference.

All Waste King disposals accommodate 7/8" internal diameter dishwasher hoses.
If your hose is a different size, you will need to purchase a dishwasher connector kit.

The sink thickness cannot exceed 1/2" for a successful garbage disposal installation. Extended sink flanges are available for Pro 3-Bolt Mount disposals that will accommodate sinks between 1/2” to 1-1/4” thick.

Yes, Waste King garbage disposals are safe to use on septic systems when they are properly sized for the home.

The majority of Waste King disposals have to be operated by a switch, either a wall switch or an air switch. However, Waste King also offers several batch feed disposals that are operated by the drain stopper and do not require a switch. 

The Quick&Hot AH-1300 has a one-year warranty. Please note, in order to provide the best customer service possible, have proof of purchase ready when claiming a defect within the warranty period.